Benefits of managed IT services include: Reduced organizational exposure to risk
Ability to plan for future growth with greater confidence and accuracy
Improved employee productivity
Proficient maintenance and maximized utility of current IT investments
Capability to focus on mission-critical business objectives
Achievement of enterprise-class capabilities
Just like larger companies, small businesses need technology to operate efficiently and to compete effectively. But as reliance on IT grows, the resources needed to support this increasingly complex IT environment may not. In many small businesses, IT resources are limited and can be quickly overwhelmed.
If you fall behind in keeping up with things such as backups, patches and security, the odds greatly increase that you’ll face an IT outage or another problem down the road that will negatively impact your business. For instance, if your Email server, customer relationship management system, financial application or network goes down, you will likely face substantial productivity and revenue losses as a result.
Managed services are also a philosophical change in the way that a business deals with its technology. Instead of following the old-school tradition of break-fix (literally meaning wait until the server, desktops or other critical networking devices fail, then scramble to fix them), a business operating with a managed service focuses on the prevention of these issues before they disrupt employees, management and/or clients.
Put in simple terms - one of the biggest benefits of Managed Services is discovering and fixing problems before they can negatively affect your business.
A well maintained, proactively serviced computer network will always run better than the alternative. With proactive network monitoring, patch management, and desktop optimization performed on a regular basis, you will notice a tremendous difference in operations… and you will reap the benefits of preventing fires, rather than fighting them.
Reduced costs: Businesses are also able to control and reduce their overall operating costs with the flat-fee billing model. Cost-effective access to enterprise-level support is a reality
24-hour monitoring: As a result of this “always-eyes-on” network monitoring 24 hours per day, businesses experience an additional level of comfort and security.
IT Managed Services - endpoint management, 24 hour monitoring, disaster recovery
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Pace has been with Fusion for IT services now for over fifteen years. They keep us on the leading edge of technology and keep our business running smoothly. The level of personal service we receive is second to none.
Chief Financial Officer, Chief Operating Officer
We are very pleased with the venue wide video system which Fusion installed three years ago in the Gene Polisseni Center. The system adds another layer to the excitement of our fans throughout the venue.
From the planning and design, to the installation and trainings, the team at Fusion Digital were very courteous, professional, dedicated, and knowledgeable. They continue with these characteristics as they make additions and alterations to our system as we need. I highly recommend Fusion Digital to those looking for a reliable digital signage company!"
Luke M. Mekker
Executive Director of University Arenas
Rochester Institute of Technology
I have been working with Phil and his expert team since 1998 in opportunities at Rochester Institute of Technology (RIT), Christopher Newport University (CNU) and an undisclosed within New York State. As a senior IT executive, I have depended and continue to count on them for a variety of technical, audio visual and high-tech projects. In every case Phil and his team have been ready in a moment’s notice to respond to my location, quickly assess broad requirements and deliver solutions that have always exceeded expectations and aligned well within our defined budget. His ability to deliver, follow up and focus on long term collaboration is stellar. From small technical applications to multi-million dollar highly technical implementations, this company by far is positioned to offer superior, fully scalable results larger companies can’t come close to delivering.