Fusion Digital Data Privacy Policy

The purpose of this policy is to explain how Fusion Digital collects, protects, and uses personal data. Fusion Digital is committed to ensuring that any personal data supplied by its customers or is otherwise generated by its business activities is collected and processed fairly and lawfully.

What Types Of Personal Data Does Fusion Digital Collect?

Fusion Digital needs certain personal data to enable it to provide its products and services to its customers and end users. The personal data collected will generally include: Company name, Company size and sector, individual contact names and job titles for delivery, installation, support and billing, postal address, telephone and fax numbers, e-mail addresses. Fusion Digital also has access to personal data that is generated over the Fusion Digital network including IP and email addresses for incoming and outgoing data and network usage data.

In certain circumstances Fusion Digital may also collect financial information about Fusion Digital customers and end users from third parties to enable Fusion Digital to assess its risks in granting credit terms and contact information about organizations Fusion Digital considers may be interested in Fusion Digital products and services.

How Does Fusion Digital Obtain Personal Data?

Fusion Digital obtains personal data in a number of ways including from orders placed by customers and end users (whether by telephone, fax or email or by application form); from enquiries made by existing customers and potential customers, (including information gathered at marketing events and via the Fusion Digital Web site); from third party list brokers; from resellers who pass on personal data to Fusion Digital about end users; and directly from the Fusion Digital network.

How Does Fusion Digital Use The Personal Data It Holds?

Providing and Improving the Fusion Digital Service

Most of Fusion Digital’s use of personal data is necessary to enable it to provide a service to its customers and its end users, including order processing, delivery, installation and support services as well as for invoicing and in order to answer general customer enquiries. In addition, Fusion Digital may also use personal data to improve on the level and type of service Fusion Digital offers to its customers. As part of this interest in improving the service provided Fusion Digital may process personal data for the purposes of sales analysis and customer usage statistics.

Direct Marketing

Fusion Digital may from time to time inform its customers, end users and potential customers about Fusion Digital and Fusion Digital affiliate products and services and other information Fusion Digital feels may be of interest.

Customers and other recipients of information from Fusion Digital may indicate at the time they first place an order with Fusion Digital whether or not they wish to receive such information or at any later time by simply contacting Fusion Digital as indicated below.

To Whom Does Fusion Digital Disclose Personal Data?

Fusion Digital will pass personal data within its internal departments in order to fulfil sales and support obligations as well as to finance departments to enable invoicing.

As a general rule, Fusion Digital does not disclose personal data to unaffiliated third parties except where customer consent has been obtained, where Fusion Digital is under an obligation by law to disclose personal data or where Fusion Digital has contracted with third parties to assist in providing services to Fusion Digital customers such as for delivery, installation and systems support services.

How Does Fusion Digital Protect the Personal Data it Holds?

Fusion Digital takes customer confidentiality and security very seriously. Fusion Digital has implemented appropriate internal security procedures that restrict access to and disclosure of personal data within Fusion Digital. These procedures will be reviewed from time to time to determine whether they are being complied with and are effective.

Contact Details

If any individual wishes to contact Fusion Digital regarding the personal data held about them or has any other question about Fusion Digital’s data privacy procedures, they should direct an email to info@fusiondig.com or send a letter to Fusion Digital at 300 Main Street, Suite 4-104, East Rochester, NY 14445.

Policy Updates

As part of Fusion Digital's commitment to compliance with data privacy requirements, and to reflect changes in Fusion Digital’s operating procedures, Fusion Digital may update the terms of this policy from time to time, and will post revisions at the top of this page.